Mahogany Homeowners Association

FAQs

1. How do I pay my current member fees?

Contact your property manager at 403.453.1221 for direction if you do not have a copy of your current invoice.

2. Can I pay my member fees by credit card or online?

As this time, the Mahogany HOA does not have the facilities set up to accept credit card or online payments.

3. Where can I obtain my member access card for Mahogany HOA facility use if I have just moved into the community?

Please visit the Mahogany Information Centre at 6 Mahogany Terrace Monday to Thursday from 2 PM to 8 PM and Hopewell’s Ambassadors will be happy to take your photo and issue you a member card.

4. Can my adult children have an HOA member access card?

If your adult children over the age 18 are living in Mahogany with you and have photo ID confirming proof of residency as well as a letter of request from the homeowner member, than a member card will be issued to the adult child as long as they continue to reside with you at your Mahogany address.

5. How do I access the lake and West Beach area?

Residents can access the lake and West Beach area using the gate at the West Beach building. As a safety precaution, residents must scan in and out of the area using their card. Should you lose your card or should the card become non-functioning, please contact your Property Manager to arrange a replacement.

6. Where can I get a replacement card?

Residents should contact their Property Manager to arrange for a replacement card for lost or stolen membership cards. There is a $50 fee for the replacement of a card.

7. Is City of Calgary public transportation available in Mahogany?

Bus access to and from Mahogany is forthcoming, but for now residents have the convenient option of utilizing the City’s Park and Ride service from the McKenzie Towne BRT station located at 52nd St and McKenzie Towne Boulevard. For schedule information please call 403-262-1000 or visit City Transit online at www.calgarytransit.com.

8. Is the lake maintained for skating in the winter?

Lake ice will be maintained for skating once there is 12 to 16″ of ice thickness, typically sometime in late-December or early January. During the skating season the ice is regularly cleared and flooded to maintain as smooth a surface as possible. Lake ice quality is dependent on the weather and overall climate, but is typical of lake-quality ice. In future when the ultimate Resident’s clubhouse is constructed along with heated garage space for ice maintenance equipment, the residents can decide to look into the purchase of a Zamboni if they desire.  Currently no facilities exist to house and store Zamboni equipment. Up-to-date lake conditions can always be found here. Hours of operation during the winter season are 9 a.m. to 10 p.m. 7 days per week conditions permitting. The area is lit at night by two large flood lights during park hours.

9. Who is responsible for cleaning up the community pathways, parks, medians and boulevards after pet owners who do not pick up after their pets?

The Responsible Pet Owner Bylaw stipulates that pet owners must clean up after their pets, and they can be ticketed for not doing so.  The City encourages homeowners to call the City of Calgary Customer Service phone number 3-1-1 if they have concerns; the more calls the better, and if the homeowner cannot pinpoint the offending individual but can give a rough estimate of the time of day and location that there are offending homeowners walking their dogs, the City will send a bylaw officer out to watch the area and ticket offenders. Even if the public area in question has not been officially turned over to the City of Calgary, Bylaw Enforcement can and will enforce the Pet Bylaws.

Once this area is turned over to the City of Calgary neither animal services nor the City of Calgary parks office will clean up animal defecation in a park or in a pathway as per City policy so it is important for all concerned to further educate dog owners on their responsibilities as pet owners.  All community homeowners need to help each other foster good homeowner habits early in the community’s development.  The HOA will help with awareness education of dog owners on their responsibilities at community events and on the HOA website, as well as educate homeowners of the need to be caretakers of the community alongside their neighbours.  However, if residents have specific concerns, they need to be willing to contact the City of Calgary Animal Bylaw Enforcement at 3-1-1.

10. Is there disposal in the community for Christmas trees?

Christmas trees should be placed on the ground near the location used for the black cart collection  by Monday January 9th at 7 am.  Residents must make sure the tree is not blocking the street, lane or sidewalk and is at least a foot away from their carts.  Trees will be picked up within 2 weeks by the City of Calgary, Waste Division.  There are also 8 temporary Christmas tree drop-offs, including the 3 landfills available through Sunday, January 22nd, 2012.  Visit www.calgary.ca/recycling or call 3-1-1 for more details or the location nearest you.

11. Are there coyotes in the community?

Coyotes are a normal part of the landscape when you live adjacent to country and farm land.  Residents have seen them occasionally in the neighbourhood on Mahogany Gate or in the parks.  If you want to learn more about coyotes please visit the City of Calgary website FAQ section on coyotes http://www.calgary.ca/CSPS/ABS/Pages/Frequently-asked-questions/Coyote.aspx. 

If you feel that a coyote is being aggressive, the City of Calgary advises that you call the City of Calgary Police Services at 403.266.1234 or 911 if the coyote has bitten anyone.  If the coyote appears sick or injured you should call Fish and Wildlife at 403.297.6423 or after hours 1.800.642.3800.